Szmigin, Isabelle T: search on Z-Library

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1

Designing and conducting online interviews to investigate interesting consumer phenomena

Gruber, Thorsten, Szmigin, Isabelle, Reppel, Alexander E., Voss, Roediger

Journal:

Qualitative Market Research / An International Journal

Year:

2008

Language:

english

File:

PDF, 229 KB

english, 2008

2

Death and disposal: The universal, environmental dilemma

Canning, Louise, Szmigin, Isabelle

Journal:

Journal of Marketing Management

Year:

2010

Language:

english

File:

PDF, 149 KB

english, 2010

3

Acculturation and identity: Insights from second‐generation Indian Punjabis

Sekhon, Yasmin K., Szmigin, Isabelle

Journal:

Consumption Markets & Culture

Year:

2011

Language:

english

File:

PDF, 266 KB

english, 2011

4

The iPod phenomenon: identifying a market leader's secrets through qualitative marketing research

Reppel, Alexander E., Szmigin, Isabelle, Gruber, Thorsten

Journal:

Journal of Product & Brand Management

Year:

2006

Language:

english

File:

PDF, 358 KB

english, 2006

5

Living production‐engaged alternatives: An examination of new consumption communities

Moraes, Caroline, Szmigin, Isabelle, Carrigan, Marylyn

Journal:

Consumption Markets & Culture

Year:

2010

Language:

english

File:

PDF, 415 KB

english, 2010

6

Does advertising in the UK need older models?

Szmigin, Isabelle, Carrigan, Marylyn

Journal:

Journal of Product & Brand Management

Year:

2000

Language:

english

File:

PDF, 135 KB

english, 2000

7

Consumer confusion and front of pack (FoP) nutritional labels

Leek, Sheena, Szmigin, Isabelle, Baker, Emily

Journal:

Journal of Customer Behaviour

Year:

2015

Language:

english

File:

PDF, 406 KB

english, 2015

8

‘We achieve the impossible’: Discourses of freedom and escape at music festivals and free parties

Griffin, Christine, Bengry-Howell, Andrew, Riley, Sarah, Morey, Yvette, Szmigin, Isabelle

Journal:

Journal of Consumer Culture

Year:

2016

Language:

english

File:

PDF, 169 KB

english, 2016

9

Beyond recycling: ‘commons-friendly’ waste reduction at new consumption communities

Caroline Bekin, Marylyn Carrigan, Isabelle Szmigin

Journal:

Journal of Consumer Behaviour

Year:

2007

Language:

english

File:

PDF, 173 KB

english, 2007

10

Service quality in higher education: The role of student expectations

Roediger Voss, Thorsten Gruber, Isabelle Szmigin

Journal:

Journal of Business Research

Year:

2007

Language:

english

File:

PDF, 501 KB

english, 2007

11

Shopping for a better world? An interpretive study of the potential for ethical consumption within the older market

Carrigan, Marylyn, Szmigin, Isabelle, Wright, Joanne

Journal:

Journal of Consumer Marketing

Year:

2004

Language:

english

File:

PDF, 136 KB

english, 2004

12

Thinking locally, acting locally? Conscious consumers and farmers’ markets

McEachern, Morven G., Warnaby, Gary, Carrigan, Marylyn, Szmigin, Isabelle

Journal:

Journal of Marketing Management

Year:

2010

Language:

english

File:

PDF, 190 KB

english, 2010

13

Handling customer complaints effectively

Gruber, Thorsten, Szmigin, Isabelle, Voss, Roediger

Journal:

Managing Service Quality

Year:

2009

Language:

english

File:

PDF, 310 KB

english, 2009

14

The Desired Qualities of Customer Contact Employees in Complaint Handling Encounters

Gruber, Thorsten, Szmigin, Isabelle, Voss, Roediger

Journal:

Journal of Marketing Management

Year:

2006

Language:

english

File:

PDF, 302 KB

english, 2006

15

Consumer-managed profiling: a contemporary interpretation of privacy in buyer–seller interactions

Reppel, Alexander E., Szmigin, Isabelle

Journal:

Journal of Marketing Management

Year:

2010

Language:

english

File:

PDF, 1.40 MB

english, 2010

16

Developing a deeper understanding of the attributes of effective customer contact employees in personal complaint‐handling encounters

Gruber, Thorsten, Szmigin, Isabelle, Voss, Roediger

Journal:

Journal of Services Marketing

Year:

2009

Language:

english

File:

PDF, 435 KB

english, 2009

17

Consumer equity in relationship marketing

Szmigin, Isabelle, Bourne, Humphrey

Journal:

Journal of Consumer Marketing

Year:

1998

Language:

english

File:

PDF, 222 KB

english, 1998

18

Social marketing, individual responsibility and the “culture of intoxication”

Bennett, Roger, Szmigin, Isabelle, Bengry‐Howell, Andrew, Griffin, Christine, Hackley, Chris, Mistral, Willm

Journal:

European Journal of Marketing

Year:

2011

Language:

english

File:

PDF, 330 KB

english, 2011

19

“I'll always be in debt”: Irish and UK student behaviour in a credit led environment

O'Loughlin, Deirdre, Szmigin, Isabelle

Journal:

Journal of Consumer Marketing

Year:

2006

Language:

english

File:

PDF, 115 KB

english, 2006

20

Managing Quality in Business‐to‐business Services

Szmigin, Isabelle T.D.

Journal:

European Journal of Marketing

Year:

1993

File:

PDF, 1.06 MB

1993

21

“Mothers of invention”: maternal empowerment and convenience consumption

Tiu Wright, Len, Carrigan, Marylyn, Szmigin, Isabelle

Journal:

European Journal of Marketing

Year:

2006

Language:

english

File:

PDF, 241 KB

english, 2006

22

External and internal accountability of financial services suppliers: current paradoxes in managing expectations and experience

O'loughlin, Deirdre, Szmigin, Isabelle

Journal:

Journal of Strategic Marketing

Year:

2005

Language:

english

File:

PDF, 346 KB

english, 2005

23

Socio-spatial authenticity at co-created music festivals

Szmigin, Isabelle, Bengry-Howell, Andrew, Morey, Yvette, Griffin, Christine, Riley, Sarah

Journal:

Annals of Tourism Research

Year:

2017

Language:

english

File:

PDF, 301 KB

english, 2017

24

Consumption and community: choices for women over forty

Isabelle Szmigin, Marylyn Carrigan

Journal:

Journal of Consumer Behaviour

Year:

2006

Language:

english

File:

PDF, 133 KB

english, 2006

25

Emerging perspectives on customer relationships, interactions and loyalty in Irish retail financial services

Deirdre O'Loughlin, Isabelle Szmigin

Journal:

Journal of Consumer Behaviour

Year:

2006

Language:

english

File:

PDF, 120 KB

english, 2006

26

Learning to love the older consumer

Isabelle Szmigin, Marylyn Carrigan

Journal:

Journal of Consumer Behaviour

Year:

2001

Language:

english

File:

PDF, 191 KB

english, 2001

27

Advertising and older consumers: image and ageism

Marylyn Carrigan, Isabelle Szmigin

Journal:

Business Ethics: A European Review

Year:

2000

Language:

english

File:

PDF, 116 KB

english, 2000

28

Defying marketing sovereignty: voluntary simplicity at new consumption communities

Dennis, Charles, Bekin, Caroline, Carrigan, Marylyn, Szmigin, Isabelle

Journal:

Qualitative Market Research / An International Journal

Year:

2005

Language:

english

File:

PDF, 99 KB

english, 2005

29

Analysing the preferred characteristics of frontline employees dealing with customer complaints

Witell, Lars, Gruber, Thorsten, Abosag, Ibrahim, Reppel, Alexander E., Szmigin, Isabelle

Journal:

The TQM Journal

Year:

2011

Language:

english

File:

PDF, 242 KB

english, 2011

30

Customer Relationship Typologies and the Nature of Loyalty in Irish Retail Financial Services

O'Loughlin, Deirdre, Szmigin, Isabelle

Journal:

Journal of Marketing Management

Year:

2006

Language:

english

File:

PDF, 275 KB

english, 2006

31

The Older Consumer as Innovator: Does Cognitive Age hold the Key?

Szmigin, Isabelle, Carrigan, Marylyn

Journal:

Journal of Marketing Management

Year:

2000

Language:

english

File:

PDF, 1.35 MB

english, 2000

32

Young adults and ‘binge’ drinking: A Bakhtinian analysis

Hackley, Chris, Bengry-Howell, Andrew, Griffin, Christine, Mistral, Willm, Szmigin, Isabelle, Tiwsakul, Rungpaka Amy Hackley née

Journal:

Journal of Marketing Management

Year:

2013

Language:

english

File:

PDF, 198 KB

english, 2013

33

Styles of cashless consumption

Szmigin, Isabelle, Foxall, Gordon

Journal:

The International Review of Retail Distribution and Consumer Research

Year:

1999

Language:

english

File:

PDF, 180 KB

english, 1999

34

Time, Uncertainty and the Expectancy Experience: An Interpretive Exploration of Consumption and Impending Motherhood

Carrigan, Marylyn, Szmigin, Isabelle

Journal:

Journal of Marketing Management

Year:

2004

Language:

english

File:

PDF, 252 KB

english, 2004

35

Interpretive consumer research: how far have we come?

Szmigin, Isabelle, Foxall, Gordon

Journal:

Qualitative Market Research / An International Journal

Year:

2000

Language:

english

File:

PDF, 269 KB

english, 2000

36

Does culture impact preferred employee attributes in complaint-handling encounters?

Gruber, Thorsten, Abosag, Ibrahim, Reppel, Alexander, Szmigin, Isabelle, Löfgren, Martin

Journal:

Total Quality Management & Business Excellence

Year:

2013

Language:

english

File:

PDF, 299 KB

english, 2013

37

Transgressive drinking practices and the subversion of proscriptive alcohol policy messages

Hackley, Chris, Bengry-Howell, Andrew, Griffin, Christine, Szmigin, Isabelle, Mistral, Willm, Hackley, Rungpaka Amy

Journal:

Journal of Business Research

Year:

2015

Language:

english

File:

PDF, 350 KB

english, 2015

38

Online community: enhancing the relationship marketing concept through customer bonding

Szmigin, Isabelle, Canning, Louise, Reppel, Alexander E.

Journal:

International Journal of Service Industry Management

Year:

2005

Language:

english

File:

PDF, 263 KB

english, 2005

39

The coherence of inconsistencies: Attitude–behaviour gaps and new consumption communities

Moraes, Caroline, Carrigan, Marylyn, Szmigin, Isabelle

Journal:

Journal of Marketing Management

Year:

2012

Language:

english

File:

PDF, 208 KB

english, 2012

40

ADAPTION-INNOVATION AND DOMAIN-SPECIFIC INNOVATIVENESS

FOXALL, GORDON R., SZMIGIN, ISABELLE

Journal:

Psychological Reports

Year:

1999

Language:

english

File:

PDF, 82 KB

english, 1999

41

Integrating ethical brands into our consumption lives

Szmigin, Isabelle, Carrigan, Marylyn, O'Loughlin, Deirdre

Journal:

Journal of Brand Management

Year:

2007

Language:

english

File:

PDF, 303 KB

english, 2007

42

Ethics and international marketing

Carrigan, Marylyn, Carrigan, Marylyn, Marinova, Svetla, Szmigin, Isabelle

Journal:

International Marketing Review

Year:

2005

Language:

english

File:

PDF, 196 KB

english, 2005

43

Revealing the expectations and preferences of complaining customers by combining the laddering interviewing technique with the Kano model of customer satisfaction

Blythe, Jim, Gruber, Thorsten, Reppel, Alexander, Szmigin, Isabelle, Voss, Roediger

Journal:

Qualitative Market Research / An International Journal

Year:

2008

Language:

english

File:

PDF, 227 KB

english, 2008

44

Empowerment, waste and new consumption communities

Bekin, Caroline, Carrigan, Marylyn, Szmigin, Isabelle

Journal:

International Journal of Sociology and Social Policy

Year:

2006

Language:

english

File:

PDF, 220 KB

english, 2006

45

From relationships to experiences in retail financial services

O'Loughlin, Deirdre, Szmigin, Isabelle, Turnbull, Peter

Journal:

International Journal of Bank Marketing

Year:

2004

Language:

english

File:

PDF, 257 KB

english, 2004

46

Radical innovation, network competence and the business of body disposal

Canning, Louise, Szmigin, Isabelle

Journal:

Journal of Business & Industrial Marketing

Year:

2016

Language:

english

File:

PDF, 608 KB

english, 2016

47

Mystification and obfuscation in portion sizes in UK food products

Szmigin, Isabelle, Gee, Veronica

Journal:

Journal of Business Research

Year:

2017

Language:

english

File:

PDF, 1.46 MB

english, 2017

48

Beyond exit and voice: developing an integrated taxonomy of consumer complaining behaviour

Istanbulluoglu, Doga, Leek, Sheena, Szmigin, Isabelle T

Journal:

European Journal of Marketing

Year:

2017

Language:

english

File:

PDF, 678 KB

english, 2017

49

Introduction to special issue on cognitive age and consumption

Isabelle Szmigin, Marylyn Carrigan

Journal:

Psychology and Marketing

Year:

2001

Language:

english

File:

PDF, 43 KB

english, 2001

50

Time, consumption, and the older consumer: An interpretive study of the cognitively young

Isabelle Szmigin, Marylyn Carrigan

Journal:

Psychology and Marketing

Year:

2001

Language:

english

File:

PDF, 143 KB

english, 2001

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